Considered reflections that pull together experience, pattern, and perspective written slowly, shaped with care, and intended to be revisited over time.
AI
What Boards Should Be Asking in 2026 Websites are not disappearing this year. But for the first time in the history of digital commerce, decision-making is beginning to move outside them. That shift, however gradual has strategic implications now. The conversation about AI in enterprises has largely focused on productivity,
Essays
There are moments in technology where the interface changes and with it, the power structure behind it. The web browser did this. Mobile apps did this. Marketplaces did this. 2026 will be remembered as the year commerce shifts from the enterprise-owned channel to the AI Assistant. Not as a prediction.
Essays
If there is one thing that I’m constantly encouraging my team to do, it’s to get into alignment with each other. You know the pattern: close the door, everyone has their say, debate the issue properly, and when we leave the room we’ve all signed up to